:root{
  --side:#1e2533; --side-2:#161c28; --side-text:#c9d1e0; --side-active:#2d3748;
  --bg:#f3f5f9; --card:#fff; --line:#e3e7ee; --text:#1f2937; --muted:#6b7280;
  --blue:#2563eb; --blue-soft:#e8effe; --green:#16a34a; --green-soft:#e7f6ec;
  --amber:#b45309; --amber-soft:#fdf3e2; --red:#dc2626; --red-soft:#fdecec; --purple:#7c3aed;
  --bubble-out:#e8effe; --bubble-evo:#e7f6ec; --radius:10px;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%;font:14px/1.45 Inter,system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:var(--text);background:var(--bg)}
button,input,select,textarea{font:inherit;color:inherit}
a{color:var(--blue);text-decoration:none}
.layout{display:flex;height:100vh}
/* barra lateral estilo GHL */
.side{width:220px;background:var(--side);color:var(--side-text);display:flex;flex-direction:column;flex-shrink:0}
.brand{padding:18px 16px 14px;border-bottom:1px solid #2b3446}
.brand b{display:block;color:#fff;font-size:15px}
.brand small{color:#8b95a8}
.nav{padding:10px 8px;flex:1;overflow:auto}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:8px;color:var(--side-text);margin-bottom:2px}
.nav a:hover{background:#263041}
.nav a.on{background:var(--side-active);color:#fff;font-weight:600}
.nav .ico{width:18px;text-align:center;opacity:.9}
.nav .sep{height:1px;background:#2b3446;margin:10px 6px}
.nav .badge{margin-left:auto;background:var(--blue);color:#fff;border-radius:10px;padding:0 7px;font-size:11px}
.me{padding:12px 16px;border-top:1px solid #2b3446;font-size:12px;color:#8b95a8}
.me b{color:#fff;display:block;font-size:13px}
.main{flex:1;display:flex;flex-direction:column;min-width:0}
.top{height:56px;background:var(--card);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 20px;gap:14px}
.top h1{font-size:17px;margin:0}
.tabs{display:flex;gap:4px;margin-left:12px}
.tabs button{border:0;background:none;padding:17px 10px;color:var(--muted);border-bottom:2px solid transparent;cursor:pointer}
.tabs button.on{color:var(--blue);border-color:var(--blue);font-weight:600}
.content{flex:1;overflow:auto;padding:20px}
.content.flush{padding:0;overflow:hidden}
/* elementos */
.btn{border:1px solid var(--line);background:#fff;border-radius:8px;padding:7px 12px;cursor:pointer;white-space:nowrap}
.btn:hover{background:#f7f8fb}
.btn.primary{background:var(--blue);border-color:var(--blue);color:#fff}
.btn.primary:hover{background:#1d4ed8}
.btn.danger{color:var(--red)}
.btn.sm{padding:4px 9px;font-size:12px}
.input,select.input,textarea.input{border:1px solid var(--line);border-radius:8px;padding:8px 10px;background:#fff;width:100%}
textarea.input{resize:vertical;min-height:80px}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px;margin-bottom:16px}
.card h3{margin:0 0 4px;font-size:15px}
.card p.muted{margin:0 0 12px}
.muted{color:var(--muted)}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
label.f{display:block;font-size:12px;color:var(--muted);margin-bottom:10px}
label.f .input{margin-top:4px;color:var(--text)}
.pill{display:inline-block;padding:1px 8px;border-radius:10px;font-size:11px;background:#eef1f6;color:#475569;margin:1px 2px 1px 0}
.pill.blue{background:var(--blue-soft);color:var(--blue)}
.pill.green{background:var(--green-soft);color:var(--green)}
.pill.amber{background:var(--amber-soft);color:var(--amber)}
.pill.red{background:var(--red-soft);color:var(--red)}
table.t{width:100%;border-collapse:collapse;background:#fff}
table.t th{text-align:left;font-size:12px;color:var(--muted);font-weight:600;padding:10px;border-bottom:1px solid var(--line);background:#fafbfd}
table.t td{padding:10px;border-bottom:1px solid var(--line);vertical-align:top}
table.t tr:hover td{background:#fafbfd}
.empty{padding:40px;text-align:center;color:var(--muted)}
/* conversas: 3 colunas */
.conv{display:grid;grid-template-columns:320px 1fr 300px;height:100%}
.conv-list{border-right:1px solid var(--line);background:#fff;display:flex;flex-direction:column;min-height:0}
.conv-list .head{padding:12px;border-bottom:1px solid var(--line)}
.filters{display:flex;gap:4px;flex-wrap:wrap;margin-top:8px}
.filters button{border:1px solid var(--line);background:#fff;border-radius:14px;padding:3px 10px;font-size:12px;cursor:pointer}
.filters button.on{background:var(--blue);color:#fff;border-color:var(--blue)}
.items{overflow:auto;flex:1}
.item{padding:11px 12px;border-bottom:1px solid #f0f2f6;cursor:pointer;display:flex;gap:10px}
.item:hover{background:#f7f9fc}
.item.on{background:var(--blue-soft)}
.av{width:36px;height:36px;border-radius:50%;background:#dbe4f3;color:#34507a;display:flex;align-items:center;justify-content:center;font-weight:600;flex-shrink:0}
.item .nm{font-weight:600;display:flex;justify-content:space-between;gap:6px}
.item .nm span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.item .pv{color:var(--muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.item .tm{font-size:11px;color:var(--muted);font-weight:400;flex-shrink:0}
.dot{width:8px;height:8px;border-radius:50%;background:var(--blue);display:inline-block}
.chat{display:flex;flex-direction:column;min-height:0;background:#f7f8fb}
.chat .head{background:#fff;border-bottom:1px solid var(--line);padding:10px 16px;display:flex;align-items:center;gap:10px}
.msgs{flex:1;overflow:auto;padding:16px 20px}
.msg{max-width:70%;margin:6px 0;padding:8px 11px;border-radius:10px;background:#fff;border:1px solid var(--line);white-space:pre-wrap;word-wrap:break-word}
.msg.out{margin-left:auto;background:var(--bubble-out);border-color:#d5e1fb}
.msg.out.evo{background:var(--bubble-evo);border-color:#cfe9d7}
.msg .meta{font-size:11px;color:var(--muted);margin-top:4px;display:flex;gap:6px;justify-content:flex-end}
.msg.failed{border-color:var(--red)}
.msg .tpl{font-size:11px;color:var(--purple);font-weight:600}
.compose{background:#fff;border-top:1px solid var(--line);padding:10px 14px}
.compose textarea{min-height:60px}
.warn{background:var(--amber-soft);color:var(--amber);border-radius:8px;padding:7px 10px;font-size:12px;margin-bottom:8px}
.detail{border-left:1px solid var(--line);background:#fff;overflow:auto;padding:14px}
.detail h4{margin:14px 0 6px;font-size:12px;text-transform:uppercase;color:var(--muted);letter-spacing:.03em}
.kv{display:flex;justify-content:space-between;gap:8px;padding:4px 0;font-size:13px}
.kv span:first-child{color:var(--muted)}
/* quadro */
.board{display:flex;gap:12px;overflow:auto;height:100%;padding:16px}
.col{min-width:260px;width:260px;background:#eceff5;border-radius:10px;display:flex;flex-direction:column;max-height:100%}
.col h5{margin:0;padding:10px 12px;font-size:13px;display:flex;justify-content:space-between}
.col .cards{overflow:auto;padding:0 8px 8px}
.kcard{background:#fff;border-radius:8px;padding:9px 10px;margin-bottom:6px;border:1px solid var(--line);cursor:grab}
.kcard small{color:var(--muted);display:block}
/* modal */
.modal-bg{position:fixed;inset:0;background:rgba(15,23,42,.45);display:flex;align-items:center;justify-content:center;z-index:50}
.modal{background:#fff;border-radius:12px;padding:20px;width:min(560px,94vw);max-height:90vh;overflow:auto}
.toast{position:fixed;bottom:18px;right:18px;background:#111827;color:#fff;padding:10px 14px;border-radius:8px;z-index:60}
/* login */
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--side)}
.login .box{background:#fff;border-radius:14px;padding:28px;width:340px}
.login h2{margin:0 0 4px}
.score{font-weight:700}
.score.alta{color:var(--green)} .score.média{color:var(--amber)} .score.baixa{color:var(--red)}
@media (max-width:1100px){.conv{grid-template-columns:280px 1fr}.detail{display:none}}